University of Central Florida

70^oF, Thunder

Phonemail Basics

Check out the Phonemail Shortcuts (PDF) for easier navigation through the phonemail menus.

Mailbox Access

Last Name	A-L	M-Z	Student
Direct Access	3-5991	3-4990	3-0785
Forward Access	3-5990	3-4991	3-0786
Transfer Access	3-5990	4-4991	3-0786

• Dial the direct access number listed above
• Press # if calling from your extension or dial your extension followed by # is calling from a different location
• Dial your password and #

Listening, Deleting, Saving & Replaying Messages

To listen to your messages:

• Access your mailbox
• Press 3 to listen

After listening to a message:

• Press 6 to delete
• Press 4 to save
• Press 7 then 3 to replay

Answering & Forwarding

After deleting or saving a message, press:

• 1 to record and send an answer to the message sender
• 7 then 0 to call the message sender
• 9 to forward the message to another extension
• # to continue to the next message

Transferring Calls to Phonemail

To transfer a call to a subscriber's mailbox:

• Press XFER button
• Dial 3-5990
• Dial the extension or name of the subscriber
• Press #
• Hang up when prompted

Guest Access

To leave a message directly in a subscriber's mailbox without first ringing the telephone:

• Dial 3-5990
• Dial the subscriber's extension or name
• Press #

Recording Your Personal Greeting

To record your personal voicemail greeting:

• Access your mailbox
• Press 8 for answering options
• Press 1 for personal greeting
• Press 1 again to record your greeting
• While recording your greeting you can:
  • Press *73 to replay your greeting
  • Press *61 to delete and re-record your greeting
• Press * # when you complete the recording

Recording Your Name

To record your name for use within phonemail:

• Access your mailbox
• Press 8 for answering options
• Press 4 for recorded name
• Press 1 and record your name
• Press * # when you complete the recording

Changing Your Password

To change your phone mail password:

• Access your mailbox
• Press 9 for mailbox options
• Press 3 to change your password
• Enter new password
• Press #