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Telecommunications


Service Desk
More Tutorials
Live Technical Support
Servicedesk@mail.ucf.edu
Product Support
Common Phone Problems
Optiset Telephone Basics

Cisco Phone Training (Video Tutorial)

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Siemens Phone Training (Video Tutorial)

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Cellular Phone Acquisition & Use Policy
Cellular Phone Policy FAQ
Cellular Phone Payroll FAQ
Service Support

Cisco Unity Voicemail Basics

Cisco Voicemail Training (Video Tutorial)

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Siemens Phonemail Basics for Siemens Optisets

Siemens Phonemail Training (Video Tutorial)

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Checking Voicemail Messages from Off-Campus [Video Tutorial]
Smartphone Services
What is SUNCOM?
Cable TV Channel Lineup
VPN Help
Wireless Networking
UCF Border Network Speed Test
Rates & Billing
Telecom Mgmt. Suite
Mgmt. Suite Customer Portal Training Doc.
Mgmt. Suite Department Portal Training Doc.
Forms:
Telecom Request Form
DSO/Outside Vendor Form
Radio Frequency Coordinator Form
Extended Relocation Form
Contractor:
Certification of Completion Form
Guidelines:
UCF CS&T Standards
Hours of Operation:
8am - 5pm
Telephone:
407-823-5200
After Hours/On Call for Voice Services Only:
407-882-2896
Fax:
407-823-5252
Service Desk:
407-823-5117